We build exciting, relevant and creative content that connects membership organisations and brands to the audiences that matter most.
Our clients see us a trusted partner, and we have a proven track record of turning communications challenges into award-winning, commercial and sustainable publishing solutions.
Here’s how we became the award-winning agency we are today.
A long time ago, in a spare room far, far away…
Our CEO Ian McAuliffe set up Think in 1999,
after noticing a gap in the market for an agency specialising in membership communications.
Early clients included...
The Campaign to Protect Rural England and the Campaign for Real Ale – both of whom are still with us.
Ian was soon joined by co-owner Tilly McAuliffe,
who had built her communications career with the likes of American Vogue and Ketchum PR.
So, that went well.
Tilly and Ian are now husband and wife and continue to lead Think as a pioneering and proudly independent business.
Think has a team of 60+ experts spread across the UK,
covering topics from psychology and photography to engineering – and doing so in a sustainable way.
Our aim?
To continue to be the best membership content agency around.
At Think, we appreciate that everyone is different.
We work hard to make Think a great agency – and in 2023, received a Campaign Best Places to Work award.
Founder and CEO
Director
Executive Director
Executive Director
Finance Director
Associate Director
Commercial Director
Advertising Sales Director
Production Director
Content Development Director
Client Engagement Director
Commercial Partnerships Director
Client Engagement Director
Client Engagement Director
Group Creative Director
Head of Insight
Client Engagement Manager
Digital Marketing Manager
Partnerships and Insights Manager
We’re considerate in both our thinking and in our approach.
We look out for our team, our clients and the environment (we were one of the UK’s first green publishers), and kindness and inclusivity is baked into our core.
We love a charity bake sale, foodbank run and the odd Guinness World Record fundraising challenge too.
We recognise that great ideas are ones created together. We listen to each other and to the membership organisations that we work with.
We’re well connected – from government and broadcast to top industry thinkers – and are happy for our contacts to become our clients’ network.
We consistently deliver brilliant work in a professional and efficient way.
We’ve been trusted by hundreds of organisations to revitalise their membership comms and communities and re-engage audiences.
Our team are frequently called on to attend board discussions and help drive positive change within organisations. Our clients (and friends) know that the right advice is just a call away.
We’re talented, inquisitive and proud of what we do.
No other agency knows more about creating content that engages, motivates and inspires a real connection with members and customers via email, events, online, print and social.
We draw on experience, insight and evidence of effectiveness in the membership sector to validate our thinking.
Every recommendation we make is underpinned by our own industry-leading Re:member research – which explores trends in membership communications – and our understanding of the commercial publishing world.
Whether we’re monetising a survey or designing a new event, our decisions are always based on what is appropriate and relevant for key audiences.
We’re always looking for new talent. Get in touch today to find out about the latest job vacancies – or to explain what would make you a great new member of the team (freelance or otherwise).
Results and impact are what matter most – but we do enjoy the recognition that award wins bring. Check out our trophy cabinet below!
Industry-leading insights from our top Thinkers.
